The kindness of a stranger.

I struggle to get my client to the hairdressers- am usually met with a blank refusal. It takes all my skills of persuasion. 

The week before she refused point-blank to go so I cancelled the appointment & made another which she promised to go to - by now it had been 5 weeks. The day came with the usual refusal -  I told her I couldn't keep cancelling our appointments, so let's go for a drive & a walk & enjoy ourselves. On our way home we stopped outside the hairdressers a few minutes early for our appointment. It was pouring with rain -  and she told me to keep ongoing. Then she told me she would walk up tomorrow and tell them - I told her that was no good as the appointment was today. She then said I could go in and cancel it so I said ' you come with me. I undid her seatbelt, got my umbrella and off we went.

Unfortunately, the hairdressers said they were running late, so my client took the opportunity to say ' let's go' -  I gave her a big hug, thinking of some words to say. A Lady with her hair half done stood up and said ' take my seat, I'm not in a hurry' My client sat down and the hairdresser got on. The Lady sat in the waiting area and told me how she had struggled with her own mother and understood.

What a difference to my day that kind gesture made.

- Anne K

(Image credit: Guilherme Petri)