Although she is new to our Hamilton office, Michelle certainly isn’t new to Care On Call, as she joined our team almost 3 years ago as a Support Worker. In April 2023, she transitioned into her current role as a Care Coordinator, which she attributes in part to the encouragement and support from Rene, our former Taupō/Rotorua Coordinator and now Bay of Plenty Client Services Manager.

Michelle says she has always been interested in coordination, and has embraced her new role with enthusiasm. However, she still makes herself a familiar face in the community, as she continues to do some support work when she has the time; sometimes before or after office hours, and sometimes on weekends. She says she is incredibly passionate about what she does, and loves working with people to help them achieve their goals.

The opening of our Hamilton office has been a significant milestone, and Michelle has been an integral part of this transition. She says that it’s been a challenging but rewarding transition, as she's taken on additional responsibilities, including training new staff members, while managing her current workload.

In her free time, Michelle enjoys unwinding and spending quality time with her partner. She loves going out for meals, visiting the pools, grabbing coffee, and being with her family. These moments of relaxation are essential for her, providing a balance to her busy work schedule.

Waikato care staff, listen up: Michelle wants our local Support Workers to know that she will soon be trained up to the Advanced Support Worker role; she will be able to sign off competencies in essential skills like hoisting, helping our team members enhance their qualifications and service delivery. 

Stay tuned as we continue to introduce the friendly faces serving the Waikato region!